Support forum for your suggestions, questions and to notify us of any issues you may encounter.
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Started

acceptance criteria not visible in sprint view

Roger Stich fa 13 anys updated by Matthew O'Riordan (Founder) fa 13 anys 2
hi,

if u have more acceptance criterias they are not fully shown in sprint view.
Thats the view in backlog:
Image 10

And now the same criterias in sprintview:
Image 11

my Browser is Firefox btw.

Greets

Roger
Answer
Hi Roger

I can't tell from your screen shot, but generally when a story has a lot of comments or acceptance criteria in sprint view, the story is collapsed to a certain height.  You can expand the story by clicking the more text.  Does that solve your problem?

MAtt
0
Fixed

cannot edit field that has blank value after you lose focus

Martin Georgiev fa 14 anys updated by Matthew O'Riordan (Founder) fa 14 anys 0
1. create a new story and tab through a few field.
2. go and edit another story
3. Try and click on the "as" field but you don't get an editable field any more. 
4. The only work around is to click on another editable field and tab back to the one you want
Answer
This is also fixed now, apologies, a few bugs were introduced recently when adding support for auto-linking and concatenating URls
0
Declined

How can I import backlog tasks from Excel?

Elkin Burbano fa 10 anys updated by Matthew O'Riordan (Founder) fa 10 anys 2
I've designed my backlog in an Excel file and I want to upload into easyBacklog. As there are more than one thousand tasks, I would a faster way to create those tasks into easyBacklog. It would be easier for me some way to import my backlog from my Excel file.
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Declined

Please change the Delete Backlog link to a Button.

Sean Vikoren fa 13 anys updated by Matthew O'Riordan (Founder) fa 13 anys 0

Please change the Delete Backlog link to a Button.

With an appropriate warning pop-up, of course.

Answer

Sorry, but we don't agree with this.  Delete is a very rarely used feature, and we want users to think about it before pressing it by mistake.  This is a common web user experience pattern, and whilst you may disagree, we unfortunately think differentiating this destructive feature is important for users.

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Under review

The feedback window shows below the fold

Ephrat Bitton fa 13 anys updated by Matthew O'Riordan (Founder) fa 13 anys 2
Answer
Thanks for pointing this issue out.

The feedback window is provided by a 3rd party, so I will notify them immediately to get this resolved.

Sorry for the hassle.

Matt
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Under review

Deleting acceptance criteria from a story

Weener fa 10 anys updated by Matthew O'Riordan (Founder) fa 10 anys 1
It would be useful if I could delete acceptance criteria from a story in one click. Unless I am mistaken, I cannot find any method (other than selecting and deleting the contents of the field) whereby I can quickly delete the AC attached to a story
0
Completat

Copy a theme with its stories from one backlog to another

Gavin Kirk fa 13 anys updated by Matthew O'Riordan (Founder) fa 13 anys 1

I want to be able to build up a library of stories that can be re-used in new backlogs.  So I would like to be able to cherry pick stories and themes (complete with their stories) from project backlogs into a library.  Having then established a library I would like to be able to cherry pick themes and stories into new project backlog so that I don't have to re-write them.

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Completat

Registration COnfirmation password

Will fa 14 anys updated by Matthew O'Riordan (Founder) fa 13 anys 2
User details > Confirmation password. The red validation should only appear after I have tabbed out of the 'password confirmation'. When a user is filling this in for the first time the red validation alert comes up as soon as I tab into this field and is disconcerting.

Image 2
Answer
Issue cannot be replicated.
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Under review

Notify users when new stories are added

Patrick Hurley fa 11 anys updated by Matthew O'Riordan (Founder) fa 11 anys 1
As a user
I want to notify fellow team mates when new stories are added to a project
So that they are aware of changes to the project
0
Fixed

The function delete a Spring don't work

Roberto Hernández fa 13 anys updated by Matthew O'Riordan (Founder) fa 13 anys 11
I try to delete a empty spring, but i can't, the system show me a message "Internal error, unable to delete this spring", the status of the spring is Incomplete and its empty. I try logut and login againg but the result its the same.
Answer
I believe this issue is now fixed. Sorry for the inconvenience.

Please get in touch if this is not the case.

Matt