Support forum for your suggestions, questions and to notify us of any issues you may encounter.
0
Corrigé

cannot edit field that has blank value after you lose focus

Martin Georgiev il y a 12 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 0
1. create a new story and tab through a few field.
2. go and edit another story
3. Try and click on the "as" field but you don't get an editable field any more. 
4. The only work around is to click on another editable field and tab back to the one you want
Solution
This is also fixed now, apologies, a few bugs were introduced recently when adding support for auto-linking and concatenating URls
0
Écarté

How can I import backlog tasks from Excel?

Elkin Burbano il y a 9 ans mis à jour par Matthew O'Riordan (Founder) il y a 9 ans 2
I've designed my backlog in an Excel file and I want to upload into easyBacklog. As there are more than one thousand tasks, I would a faster way to create those tasks into easyBacklog. It would be easier for me some way to import my backlog from my Excel file.
0
Écarté

Please change the Delete Backlog link to a Button.

Sean Vikoren il y a 12 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 0

Please change the Delete Backlog link to a Button.

With an appropriate warning pop-up, of course.

Solution

Sorry, but we don't agree with this.  Delete is a very rarely used feature, and we want users to think about it before pressing it by mistake.  This is a common web user experience pattern, and whilst you may disagree, we unfortunately think differentiating this destructive feature is important for users.

0
À l'étude

The feedback window shows below the fold

Ephrat Bitton il y a 12 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 2
Solution
Thanks for pointing this issue out.

The feedback window is provided by a 3rd party, so I will notify them immediately to get this resolved.

Sorry for the hassle.

Matt
0
À l'étude

Deleting acceptance criteria from a story

Weener il y a 9 ans mis à jour par Matthew O'Riordan (Founder) il y a 9 ans 1
It would be useful if I could delete acceptance criteria from a story in one click. Unless I am mistaken, I cannot find any method (other than selecting and deleting the contents of the field) whereby I can quickly delete the AC attached to a story
0
Terminé

Copy a theme with its stories from one backlog to another

Gavin Kirk il y a 12 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 1

I want to be able to build up a library of stories that can be re-used in new backlogs.  So I would like to be able to cherry pick stories and themes (complete with their stories) from project backlogs into a library.  Having then established a library I would like to be able to cherry pick themes and stories into new project backlog so that I don't have to re-write them.

0
Terminé

Registration COnfirmation password

Will il y a 13 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 2
User details > Confirmation password. The red validation should only appear after I have tabbed out of the 'password confirmation'. When a user is filling this in for the first time the red validation alert comes up as soon as I tab into this field and is disconcerting.

Image 2
Solution
Issue cannot be replicated.
0
À l'étude

Notify users when new stories are added

Patrick Hurley il y a 10 ans mis à jour par Matthew O'Riordan (Founder) il y a 10 ans 1
As a user
I want to notify fellow team mates when new stories are added to a project
So that they are aware of changes to the project
0
Corrigé

The function delete a Spring don't work

Roberto Hernández il y a 12 ans mis à jour par Matthew O'Riordan (Founder) il y a 12 ans 11
I try to delete a empty spring, but i can't, the system show me a message "Internal error, unable to delete this spring", the status of the spring is Incomplete and its empty. I try logut and login againg but the result its the same.
Solution
I believe this issue is now fixed. Sorry for the inconvenience.

Please get in touch if this is not the case.

Matt
0
Terminé

accept the backspace

Mike Perez il y a 10 ans mis à jour par Matthew O'Riordan (Founder) il y a 10 ans 1

Hi

When we write a comment, i want to make a return correctly (not like on excel...) or some list if you prefer

Solution
Do you know you can use Ctrl & Enter to insert a line break?  Is that what you are after?