Support forum for your suggestions, questions and to notify us of any issues you may encounter.
  1. Форум: General
0
Исправлен

German message when trying to enter Theme code that already exists

Martin Georgiev 13 лет назад • обновлен Matthew O'Riordan (Founder) 13 лет назад • 4
After trying to change the MAA code to SBF I got the following message. 

Image 7
Ответ
Matthew O'Riordan (Founder) 13 лет назад
Hi Martin

Sorry this has taken so long, but it's been a difficult bug to track down.  It turns out that with the particular web server that we use in production, there is an issue whereby the locale is persisted across sessions.  On our dev and testing servers, this is not an issue.

Thanks for pointing out the issue, and I believe it should be fixed now.

Matt
0
Завершен

auto refresh screen when other users edit it

Michael Terkowski 13 лет назад • обновлен Matthew O'Riordan (Founder) 13 лет назад • 3
As a user, I want to see changes made my other users to a backlog I am current viewing in realtime, so that I will be aware when someone else edits the same backlog. 

Some ideas: It can be either an auto update in Ajax, or a a notification to refresh. (examples: google docs, pivotal tracker)
Ответ
Matthew O'Riordan (Founder) 13 лет назад
Hi Michael

As discussed in the comments, notifications are shown when another user is editing the same backlog.

In order to address the issue you had not noticing the pop up in the bottom of the screen, the alert icon now flashes when another user is editing the same backlog.

Matt
0
На рассмотрении

Multiple acceptance criteria per story

Michael Rose 10 лет назад • обновлен Matthew O'Riordan (Founder) 10 лет назад • 1
It would be good if we I could document more than one acceptance criteria per story.

The purists might not like it but sometimes the permutation of splitting out a story on a very minor point is simply a pain so it would be easier to create multiple acceptance criteria that fulfil the same user story in a slightly different context.
0
Отклонен

theme info

Geert De Cang 13 лет назад • обновлен Matthew O'Riordan (Founder) 13 лет назад • 0
I would like to add info on the Theme. Eg: some background info, link to a document or wireframe or ...
Ответ
Matthew O'Riordan (Founder) 13 лет назад
Hi Geert

You're not the first to have asked, see http://easybacklog.userecho.com/topic/90564-add-notescomments-for-a-theme/  

However, we're not convinced it's needed at present. Can you tell us why it needs to be in there, and also think about where this type of info could be stored and displayed so as not to complicate things?  Probably best to post into the existing topic and I will close this one down.

Matt
0
Исправлен

Adding a story

Heshan Hewasiribaddana 13 лет назад • обновлен Matthew O'Riordan (Founder) 13 лет назад • 5
After adding a story the 'Add Story' button disappears. only way to get it back is to refresh the page
Chrome v18
Ответ
Matthew O'Riordan (Founder) 13 лет назад
Hi Heshan

One of our users Pierre was able to replicate the issue, so we have now fixed the issue and pushed the fix to the site.  Thanks for pointing it out, and sorry for the inconvenience. 

If you see this issue again, please do tell us as we believe it is now fixed.

Matt
0
Запланирован

broken link while creating backlog

anonymous 12 лет назад • обновлен Matthew O'Riordan (Founder) 12 лет назад • 0

The link explaining the 50%/90% estimation method is broken.


Dashboard > Create new backlog > text under the 59/90 estimation method

Ответ
Matthew O'Riordan (Founder) 12 лет назад

Thanks, we'll get that fixed ASAP.

0
Запланирован

Theme title overlay

Will 14 лет назад • обновлен Matthew O'Riordan (Founder) 13 лет назад • 1
Creating a new theme brings up a new field but it overlays the edit icons without covering them fully (if that's the idea)

See attachment.
Image 3

My browser version is below.

Image 4
Ответ
Matthew O'Riordan (Founder) 13 лет назад
Yup, this is a minor bug.  However, once you have added the theme name you will see that the icons drop down to the correct positioning.  I will get this fixed in the next update.
0
Отвечен

API: original sprint commitments

Mike Pearce 12 лет назад • обновлен Matthew O'Riordan (Founder) 12 лет назад • 0

Hi, is it possible to get the total number of stories points that was committed to when the sprint started? I'm not sure what the difference between these is

'total_allocated_points' => int 46
'total_expected_points' => string '22.0' (length=4)
'total_completed_points' => int 46
'explicit_velocity' => string '21'

Ответ
Matthew O'Riordan (Founder) 12 лет назад

Hi Mike


Total allocated points is a sum of the points allocated for that sprint based on the stories added i.e. what you have committed to deliver at the start of a sprint.


Total expected points is what you expect in a normal sprint to complete - i.e. this is either based on your velocity and team size, or it is specified manually for a sprint.


Total complete points is the number of points you have completed so far i.e. the number of stories marked as accepted.


Explicit velocity is present if you specify an expected velocity for the sprint as opposed to letting it be calculated for you.


Finally, please note that whilst some values appear to be strings such as "15.0", they are in fact decimals.  All values are decimals or integers.

0
На рассмотрении

Error: Unfortunately we've hit a snag and we're unable to save your changes...

Mitesh Choksi 10 лет назад • обновлен Matthew O'Riordan (Founder) 10 лет назад • 1
While entering acceptance criteria, received error:

Unfortunately we've hit a snag and we're unable to save your changes...

0
На рассмотрении

User story as plain text line in the clipboard

Pierre Veber 10 лет назад • обновлен Matthew O'Riordan (Founder) 10 лет назад • 1
I'd like to be able to copy a one-line user story in the clipboard to paste in email or source commits. That's very frustating to have to copy manually and re-arrange each story when commiting changes in Git and/or communicating with others.

example:
HOP2 As admin I want to track users who arrive on the home page via a campaign URL So I can measure the effectiveness of my campaigns


Сервис поддержки клиентов работает на платформе UserEcho