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snapshots not working! getting an error message

Alex Strang vor 12 Jahren • aktualisiert von Matthew O'Riordan (Founder) vor 12 Jahren • 0

Hi there, when I try to make a snapshot I get an error message. The snapshot isnt taken. Previously it was duplicating the whole backlog and giving it the name of my snapshot

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Matthew O'Riordan (Founder) vor 12 Jahren

Hi Alex


I am sorry to hear that.  We have not received any notifications of errors on our side which is odd.


Is the problem still happening?  If you can recreate it, please send us the URL to your backlog at support@easybacklog.com and we'll look into it.


Sorry for the inconvenience.


easyBacklog

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Matthew O'Riordan (Founder) vor 12 Jahren

Hi Alex


I am sorry to hear that.  We have not received any notifications of errors on our side which is odd.


Is the problem still happening?  If you can recreate it, please send us the URL to your backlog at support@easybacklog.com and we'll look into it.


Sorry for the inconvenience.


easyBacklog

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