0
Under review

snapshots not working! getting an error message

Alex Strang 8 years ago updated by Matthew O'Riordan (Founder) 8 years ago 0

Hi there, when I try to make a snapshot I get an error message. The snapshot isnt taken. Previously it was duplicating the whole backlog and giving it the name of my snapshot

Answer

Answer
Under review

Hi Alex


I am sorry to hear that.  We have not received any notifications of errors on our side which is odd.


Is the problem still happening?  If you can recreate it, please send us the URL to your backlog at support@easybacklog.com and we'll look into it.


Sorry for the inconvenience.


easyBacklog

Answer
Under review

Hi Alex


I am sorry to hear that.  We have not received any notifications of errors on our side which is odd.


Is the problem still happening?  If you can recreate it, please send us the URL to your backlog at support@easybacklog.com and we'll look into it.


Sorry for the inconvenience.


easyBacklog