link to internal ticket system

13 years ago • updated by 13 years ago • 3

As a product owner i want to track the details of the user stories and related problems in our internal ticket system currently planned in the sprint to use the whole bandwhith of possible infos and let easybacklog be a planning tool.

I try to explain a bit further, additional infos like screenshots logfiles and other stuff we place in our internal ticket system. So every user story has a ticket number in our internal ticket system. I want a possibility to link from easybacklog to our system (simple link). Currently i write it into the comment field but this is not shown in sprint view.

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13 years ago

Hi Roger

I understand what you are after, however based on your last sentence, am I correct in thinking that you are not suggesting we offer some sort of integration, but simply allow you to view the link to your internal system from the sprint view?

Matt

13 years ago

no not really integration that would be way too much,
All i need is the possibility that this ticket number is shown in sprintview (and story cards).
Thats the real value of this story for me.

if i can configure a link where this ticketnumber will be added, that would be the super deluxe version but to enter the number and make it visible in sprint view would be enough.

13 years ago

Hi Roger

Ok, let me have a think about it. It's a difficult one because if we add another field into the backlog, then this will probably not be used by 95% of our users, and thus negatively impact most of our users. I've added this requirement to our backlog, and should more people start to ask for this feature, we'll certainly look at a solution sooner. Unfortunately it's quite far down our backlog at the moment because this feature is just not in great demand by most of our users.

Matt

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