- General
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Vead
+1
Fixed
sometimes new story button disappears
sometimes new story button disappears, and I need to refresh the page to make it appear again.
this happened to us on the themes at the bottom of the page.
Vasta
Hi Michael
Sorry to hear that, not head that of that problem with others so perhaps a browser compatibility issue. What browser are you using? I realise the problem may be erratic, but is there any way you could suggest I could somehow replicate this issue?
Thanks,
Thanks,
Matt
Hi Michael, any chance of any update so I can try and fix this issue?
Hi Matt,
I haven't succeeded in reproducing it, I will update this ticket if it appears again.
Hi Michael
Matt
Ok, well if it happens please do post here again and ideally with a screen shot, and I'll jump straight onto it.
Matt
Not a bug
As this issue was not replicable, this ticket is now being closed. Please reopen if this issue reoccurs.
Vasta
Fixed
Hi Michael
One of our users Pierre was able to replicate the issue, so we have now fixed the issue and pushed the fix to the site. Thanks for pointing it out, and sorry for the inconvenience.
If you see this issue again, please do tell us as we believe it is now fixed.
Matt
Customer support service by UserEcho
One of our users Pierre was able to replicate the issue, so we have now fixed the issue and pushed the fix to the site. Thanks for pointing it out, and sorry for the inconvenience.
If you see this issue again, please do tell us as we believe it is now fixed.
Matt