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Under review

Upload of screen shots (etc.)

Ea Andersen 11 years ago updated by Matthew O'Riordan (Founder) 11 years ago 2
Thank you for a great product that we are currently testing to see if this is something we will continue to use. One "annoyance", though: we have become quite used to being able to upload images - typically a screen shot - of a problematic issue. This greatly helps the understanding of the problem or what needs to be developed. For us it is not a solution to simply link to somewhere else (externally) - it would be really good to have a simple file upload functionality.
Thanks! 

Answer

Answer
Under review
Ok, this is something people have asked for before, however with a free service it will cost us a fair amount of money to host these images.  We'd probably need to start charging before we could support that.  Do you think a small monthly fee is something you'd be willing to pay, say $10-15 a month if we continued to develop the product?
Answer
Under review
Ok, this is something people have asked for before, however with a free service it will cost us a fair amount of money to host these images.  We'd probably need to start charging before we could support that.  Do you think a small monthly fee is something you'd be willing to pay, say $10-15 a month if we continued to develop the product?
Hi Matthew,

Thanks for the reply - much appreciated! I understand that for a free service, only so much can be expected. I cannot speak on behalf of everyone else, but I would certainly not mind paying something along the lines of $10-15 a month to have that included (in some kind of 'premium' version). Please let me know if this is something you think you might do (when you know).
Thanks for the response, I'll keep you posted.